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Rates for Service
 Rates for service

Andrew's IT Solutions does not charge a call out fee as such. We charge a first hour's service charge. We provide both onsite and offsite IT solutions to the consumer. Sometimes depending on the job we will offer you a quoted price rather than charge you by the hour. All jobs booked by Andrew's IT Solutions will be charged at a minimum of 1 hour and will be charged at the first hour rate. Additional hours of work will be charged at the standard hourly rate unless the job is quoted. All jobs will be invoiced and inclusive of the GST

First hour onsite $TBA Inc GST
Every hour after onsite $TBA Inc GST
Weekend rates $TBA p/hr Inc GST

Seniors & Pensioners 10 % discount applies 
Standard Seniors & Pensioner's hourly rate $TBA Inc GST
Every Thursday 1/2 price labour for Seniors & Pensioners. ($TBA p/hr)

All new desktop computer packages will require a 1/3 deposit upfront prior to the build commencing and the balance to be paid on completion. Laptop sales will require a minimum 50% deposit or payment in full prior to delivery. 10% of the sale value is non-refundable if you cancel your order/purchase. Andrew's IT Solutions reserves the right to retain part of your deposit for the administration, out of pocket costs and expenses incurred whilst processing your order.

Credit Card payments attract a 2% surcharge in addition to the invoiced amount. We accept cash, eftpos and credit card at all onsite jobs. If you are paying electronically the payment must be submitted to our bank prior to a technician leaving the job and we will require proof of payment prior to leaving.

We do not provide credit account facilities under any circumstances. All invoices are due immediately upon completion of your job. 10% of the sale value will be accrued as a late payment fee each week for the late payment of invoices. We do not accept cheques of any description be it business or personal. We appreciate if you're paying your invoice with cash could you please have the correct money on completion of the job as we do not always carry small change.

Jobs that require more than 3 hours of work to be carried out will automatically become quoted jobs so we can provide you with the best possible price for your computer repair. All quoted jobs will include the first hour service charge.

Call !
Mobile 0412 179 218

Remember! Job Pickup & Delivery is Free 
" Pay with Cash and get a further 10% discount "




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